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How gopay 88 Handles Your Personal Data

Your account data — including payment details linked to DANA, OVO, or GoPay — is handled with clear rules on what we collect, why we collect it, and how long we keep it.

Account Data SecurityDANA · OVO · GoPay TransactionsCookie ControlsData Access RequestsIndonesia Region Coverage

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REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have a question about how your data is used, want to request a copy of what we hold, or need to update your account details, our support team handles privacy requests directly. Reach us through any of the channels below — we aim to respond to data-related queries within a reasonable timeframe.

Live Chat Open the chat icon from your account dashboard. Available around the clock for account and data queries, including payment verification questions for DANA, OVO, and GoPay.

Email Support Send your data request or privacy question to our support address. Include your registered account email so we can locate your records and respond accurately.

Account Help Centre The Help Centre inside your account covers step-by-step paths for data access requests, cookie settings, and updating personal details without contacting support directly.

What We Collect and Why It Matters

gopay 88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information needed to verify your identity, process your payments, and keep your account secure. This includes your registered name, contact details, and transaction records tied to your chosen payment method — whether that is DANA, OVO,

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or GoPay. We do not sell this data to third parties. Payment transaction logs are retained for the period required by applicable financial regulations in your region; account profile data is kept for as long as your account remains active, and for a defined period after
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closure as required by law. Cookies and session data help us remember your device so returning access from your phone or browser stays smooth — you can adjust cookie preferences in your account settings at any time. All data transfers between your device and our servers
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use SSL encryption. Availability of our services, and the data practices that apply, depend on local law and the eligible regions where gopay 88 operates.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Keep Your Account and Data Secure

Security and transparency are built into how we run account data at gopay 88. Here is what that looks like in practice — from the moment you log in to the moment a withdrawal clears back to your e-wallet.

Account Security

Your account is protected by password hashing and optional two-factor verification via OTP sent to your registered mobile number. We never store raw passwords or full payment credentials on our servers.

Cookie Policy

We use session cookies to maintain your login state across devices and analytics cookies to improve page performance. You can review and withdraw cookie consent from the privacy settings inside your account at any time.

Data Retention

Transaction records linked to DANA, OVO, and GoPay are kept for the period required under applicable financial rules. Once that period ends, records are deleted or anonymised — we do not hold data longer than necessary.

Your Rights and Requests

You can request a copy of your personal data, ask us to correct inaccurate details, or request deletion of your account data where local law permits.

Common Questions About Your Privacy on gopay 88

These are the questions we hear most often about data, cookies, and account privacy. If yours is not here, reach us via live chat or the Help Centre.

We collect your name, contact details, and payment method information — including records of transactions made via DANA, OVO, or GoPay — along with device and session data needed to keep your account secure.

Payment transaction logs are retained for the period required by applicable financial regulations. Account profile data is kept while your account is active and for a defined period after closure, as required by law.

Yes. Submit a data access request through live chat or email using your registered account address. We will locate your records and respond within a reasonable timeframe, subject to local law requirements.

Log in to your account and go to account settings to update contact details directly. For changes to identity-verified fields, contact support via live chat and our team will guide you through the verification step.

We do not sell your personal data. We share data only with payment processors — such as those handling DANA, OVO, and GoPay transactions — and with service providers strictly necessary to operate the platform, under data protection agreements.

Cookie preferences are available in the privacy settings section of your account. You can withdraw consent for non-essential cookies at any time; session cookies required for login and account security cannot be disabled while your account is active.

How gopay 88 Handles Your Personal Data

How to Contact Us About Your Data

How We Keep Your Account and Data Secure

Account Security

Cookie Policy

Data Retention

Your Rights and Requests

Common Questions About Your Privacy on gopay 88

01 What personal data does gopay 88 collect when I open an account?

02 How long do you keep my transaction and account data?

03 Can I request a copy of the data you hold about me?

04 How do I update or correct my personal details?

05 Does gopay 88 share my data with third parties?

06 How do I manage or turn off cookies?

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